Terms & Privacy

Last updated: July 28, 2026

Terms of Service

1. Agreement to Terms

By accessing and using alttextbot.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Subject to these Terms, alttextbot.ai grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or business purposes. You may not:

  • Copy, resell, sublicense, or redistribute the Service
  • Reverse engineer, decompile, or attempt to discover the source code
  • Circumvent usage limits or security measures
  • Use automated systems to abuse or overload the Service
  • Use the Service in violation of applicable laws

3. Disclaimer

The materials on alttextbot.ai are provided on an 'as is' basis. alttextbot.ai makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations of Liability

In no event shall alttextbot.ai or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on alttextbot.ai, even if alttextbot.ai or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on alttextbot.ai could include technical, typographical, or photographic errors. alttextbot.ai does not warrant that any of the materials on its Service are accurate, complete, or current. alttextbot.ai may make changes to the materials contained on its Service at any time without notice.

6. Credits and Refund Policy

Credits purchased are non-refundable except as follows:

  • 30-day refund guarantee for unused credits
  • Credits never expire and remain in your account indefinitely
  • Refunds are processed within 5-7 business days

7. User Conduct

You agree not to use the Service:

  • For any unlawful purpose or in violation of any laws
  • To transmit any harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable material
  • To interfere with or disrupt the integrity or performance of the Service
  • For automated mass downloading without express permission

Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you create an account or make a purchase:

  • Account Information: Email address, Google account information (if using OAuth)
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Usage Data: Images uploaded, alt-text generated, credits used
  • Log Data: IP address, browser type, pages visited, timestamps

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process payments and manage your account
  • Improve and optimize the Service
  • Send service-related notifications
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no security system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security.

4. Third-Party Services

We use third-party services that may collect information:

  • Stripe: Payment processing (see Stripe privacy policy)
  • Google OAuth: Authentication (see Google privacy policy)
  • OpenAI: Image analysis and alt-text generation (images are not stored by OpenAI after processing)

5. Image and Data Processing

Images you upload are:

  • Temporarily processed by OpenAI's vision API to generate alt-text
  • Not permanently stored in our database

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your account and associated data
  • Data portability (GDPR and similar regulations)

Intellectual Property

All content on alttextbot.ai, including text, graphics, logos, images, and software, is the property of alttextbot.ai or its content suppliers and is protected by international copyright laws.

Generated Alt-Text Ownership: You retain ownership of the images you upload. The alt-text descriptions generated by our service are created for your exclusive use. You have the right to use, modify, and distribute the generated alt-text in connection with your images.

Service IP: All intellectual property rights in the alttextbot.ai service, features, and functionality remain with alttextbot.ai. You may not reproduce, distribute, or transmit the Service without our explicit permission.

Limitation of Liability

To the maximum extent permitted by law, in no event shall alttextbot.ai, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or relating to your use of the Service, even if advised of the possibility of such damages.

Accuracy Disclaimer: While we strive for high-quality alt-text generation, we do not warrant that all generated descriptions will be perfect or suitable for all contexts. Users are responsible for reviewing and approving generated alt-text before publication.

Service Availability: We do not guarantee uninterrupted or error-free service. alttextbot.ai shall not be liable for any downtime or service interruptions.

Refund Policy

  • 30-Day Guarantee: If you purchase credits and haven't used them, you can request a full refund within 30 days of purchase.
  • Used Credits: Credits that have been used for alt-text generation are non-refundable.
  • Processing Time: Refunds are processed within 5-7 business days to your original payment method.
  • How to Request: Contact support with your order ID and reason for refund request.

Changes to Terms

alttextbot.ai reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Service constitutes acceptance of the modified terms. We recommend reviewing these terms periodically for updates.

Governing Law

These Terms are governed by the laws of Denmark. Any disputes arising out of or relating to the Service shall be subject to the exclusive jurisdiction of the Danish courts.

Contact & Legal

Get in Touch

Questions, privacy concerns, or need to exercise your data rights?

Email: august@schnellsoftware.dk

Response time: Within 48 hours

🔒 GDPR & Data Protection

We comply with GDPR and applicable data protection laws. We process personal data only as necessary to provide the Service, fulfil legal obligations, and improve our services. You may request access, correction, deletion, or export of your personal data by contacting us.